Ref:
106688
Location:
York
Employment:
Full time
Role Classification:
2

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Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Better places, thriving communities.

Role Responsibilities:

Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.
Ensure all reported jobs are processed in a timely manner.
Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.
Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.
Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.
General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.

What we are looking for:

IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems,
Administrative experience is essential
A good team player, supportive and organised,
Someone happy to work in a fast paced environment,

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.