Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Better places, thriving communities.
£78,000 + Car Allowance + Bonus + Private Healthcare
Onsite Millsike Prison York
We're looking for an experienced Head of FM to lead Hard Services across a prison estate.
This role sits at the heart of the operation — you'll be responsible for safe, compliant, high-performing FM delivery, while leading teams and building strong relationships with HMPPS and key stakeholders.
You'll have real ownership, managing performance, risk, and budgets in a complex, highly regulated environment.
You'll take the lead on all FM service delivery, making sure everything meets statutory requirements, contract standards, and HMPPS expectations.
Alongside day-to-day oversight, you'll drive maintenance (SFG20), lifecycle planning, and asset management, ensuring risks are controlled and services run smoothly.
You'll also represent the business with the client — leading meetings, resolving issues, and identifying opportunities to improve service and reduce cost.
Internally, you'll lead and develop your teams, managing recruitment, performance, ER matters, and engagement, while creating a strong, inclusive culture.
Financially, you'll own the budget, forecasts, and reporting, making sure performance stays on track and within agreed parameters.
You'll already have a strong background in Hard FM or TFM leadership, ideally within a prison or secure environment, supported by an engineering qualification.
You'll understand building services, maintenance standards (SFG20), and FM compliance, and be confident managing performance across a complex estate.
Experience leading large teams, handling people matters, and delivering service plans and KPIs is key, alongside strong financial and commercial awareness.
You'll also bring:
Just as important is how you lead — you'll be a clear communicator, proactive problem solver, and someone who builds trust quickly.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
