Head of Commercial – Utilities

  • Ref:
    108191
  • Location:
    UK Wide Role (HMRC Guidelines apply)
  • Employment:
    Full time

Meet the recruiter

Gemma Parry

Gemma.Parry@mitie.com

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Head of Commercial - Utilities

Shape Commercial Success Across Critical Infrastructure

We're looking for an experienced and collaborative commercial leader to join our Critical Environments team as Head of Commercial - Utilities.

In this senior leadership role, you'll partner with operational, finance and client teams to maximise value, manage risk, and ensure commercial excellence across a portfolio of complex utility contracts. Working within a highly regulated environment, you'll play a key role in supporting essential infrastructure services while helping drive sustainable growth and performance.

What You'll Be Doing

As a trusted commercial partner, you'll provide strategic guidance across the full contract lifecycle, helping our teams make informed decisions and deliver strong outcomes for both our clients and our business.

You'll be responsible for:

  • Identifying opportunities to improve commercial performance and protect contract value
  • Supporting bids, retentions and contract renewals with robust commercial insight
  • Managing contractual processes including variations, notices and pricing adjustments
  • Overseeing contract governance, compliance and commercial reporting
  • Leading commercial input into performance reviews, re-pricing activity and improvement initiatives
  • Supporting the resolution of contractual issues, claims and disputes
  • Providing guidance and coaching to operational and finance colleagues
  • Building trusted relationships with clients and key stakeholders

About You

You'll bring a blend of commercial expertise, relationship-building skills and strategic thinking, along with the confidence to navigate complex environments.

We're particularly interested in hearing from candidates who have:

  • Commercial leadership experience within Facilities Management, Utilities or another contract-based service environment
  • A strong track record of improving contract performance and profitability
  • Sound knowledge of commercial contract models, risk management and governance
  • Experience managing negotiations, claims and contractual disputes
  • An understanding of performance frameworks including KPIs, SLAs and payment mechanisms
  • The ability to influence and collaborate effectively with senior stakeholders

Just as importantly, you'll be someone who brings curiosity, sound judgement and a collaborative approach, creating strong partnerships and helping others succeed.

Why Join Us?

This is an opportunity to make a meaningful impact within a business that supports some of the UK's most critical environments. You'll work alongside experienced leaders, influence commercial strategy and help shape the future success of a growing and technically advanced portfolio.

In return, you'll find a supportive environment where your expertise is valued, your ideas are welcomed, and your contribution makes a real difference.

Interested?

If you're ready to bring your commercial expertise to a role where you'll influence strategy, drive performance and support the delivery of essential services, we'd love to hear from you.

Apply today and help shape the future of critical infrastructure services.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
UK Wide role (HMRC Guidelines Apply)
United Kingdom, UK Wide Role (HMRC Guidelines apply), England, SE1 9SG
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Benefits

Bonus Schemebonus
Pensionpension
Life Assurancelife-assurance
Private Healthcareprivate-health
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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