Engineering Operations

• Lead and manage all engineering activities across the site.
• Ensure planned preventative maintenance (PPM) services are completed on time and in accordance with statutory and contractual requirements.
• Monitor and manage reactive maintenance activities to ensure service levels are achieved.
• Ensure all plant and equipment is maintained in a safe and efficient operating condition.
• Support the investigation and resolution of technical and operational issues.
• Oversee the management of specialist subcontractors and service providers.

Compliance & Health and Safety

• Ensure full compliance with all relevant legislation, site rules, and company policies.
• Maintain statutory compliance across all engineering systems and assets.
• Support the delivery of safe systems of work, permits to work, and risk assessments.
• Conduct regular workplace inspections and safety audits.
• Investigate incidents, accidents, and near misses, ensuring corrective actions are implemented.
• Ensure all engineering documentation, certification, and compliance records are maintained accurately.

PPM & Asset Management

• Manage PPM compliance to achieve contractual and statutory targets.
• Review and monitor maintenance schedules to ensure no activities become overdue.
• Identify areas of risk relating to asset reliability and compliance.
• Support lifecycle planning and asset replacement programmes.
• Ensure accurate completion and closure of maintenance records within CAFM systems.

Team Leadership

• Provide day-to-day leadership and support to the engineering team.
• Monitor performance, attendance, and productivity.
• Carry out regular team briefings and one-to-one meetings.
• Support training, development, and competency assessments.
• Promote a positive health and safety culture across the team.

Client Relationship Management

• Act as the primary engineering contact for the client.
• Attend client meetings and provide engineering updates.
• Present performance reports, compliance updates, and operational improvements.
• Build and maintain strong professional relationships with key stakeholders.
• Respond to client requests, concerns, and escalations in a timely manner.

Financial Management

• Review quotations and technical proposals from subcontractors.
• Assist with budget control and cost management.
• Identify opportunities for efficiencies and cost savings.
• Monitor subcontractor performance and value for money.

Key Performance Indicators (KPIs)

• Statutory Compliance: 100%
• PPM Completion: 100%
• Health & Safety Compliance
• Reactive SLA Achievement
• Client Satisfaction
• Audit Performance
• Team Performance and Development
• Subcontractor Performance Management

Knowledge, Skills & Experience

Essential

• Experience managing building engineering services within a large commercial or public-sector environment.
• Strong knowledge of statutory compliance and maintenance requirements.
• Experience managing subcontractors and service providers.
• Excellent communication and stakeholder management skills.
• Experience producing technical reports and attending client meetings.
• Knowledge of Health & Safety legislation and safe systems of work.
• Strong leadership and team management skills.

Desirable

• HNC/HND or equivalent qualification in an engineering discipline.
• IOSH Managing Safely or NEBOSH qualification.
• Experience working within FM contracts.
• Experience managing CAFM systems and compliance reporting.

Personal Attributes

• Strong leadership and decision-making skills.
• Client-focused and professional approach.
• Excellent organisational and planning abilities.
• Able to work under pressure and manage multiple priorities.
• Proactive, accountable, and solution-oriented.
• Strong attention to detail and commitment to compliance and safety.