Job objectives and responsibilities

• Working as part of a specialised delivery team who aim to provide excellent levels of service.
• Working 40 hours per week which may include variable shift patterns.
• Have a flexible approach to working (overtime/shift work/weekend work) depends upon the client needs.
• Have a positive “can do” attitude with the ability to problem solve.
• Act as an ambassador for Mitie Water & Air.
• Behaviours – have a desire to be professional, well-mannered and polite at all times
• Able to follow to instructions safely (method and risk assessment),
• Be Health and Safety aware, including all aspects of the direct task being undertaken including your

surrounding environment.

• Have the ability to complete the allocated servicing work and the associated reporting diligently and in a timely

manner.

• Have good clear communication skills, understand the need to keep your line manager frequently updated.
• Be a strong team player, who is self-motivated, works proactively to an exacting standard at all times.
• Be an honest, organised and trustworthy individual, who presentable to the client and proud to represent

Mitie.

• Willingness to undertake training and development which is linked to the role when offered.
• The role will require the use of a PC, PDA, Tablet for reporting and hand tools, chemicals, access equipment

and PPE.

• Role can involve working away from home from time to time which involves overnight stays as per business

needs. · The individual will be required to work at height using access equipment so must be physically fit.

Main duties

• Act as a representative of Mitie Air carrying out service work as detailed by your line manager and supervisor.
• Complete servicing work and technical reports/ paperwork as required. Completed in manual and electronic

formats

• Ability to perform analytical surveys of ventilation systems prior to start of work
• Carry out allocated service/remedial repair work within agreed time schedules at specific locations.
• Adhere to the clients and Mitie company's Health & Safety policy, quality procedures including site access

requirements at all times.

• Understand and follow the relevant industry guidelines and bespoke customer specifications (explained by the

air operations supervisor)

• Be available to carry out necessary works outside normal working hours. 8 hours in any 24 hour period Monday –

Friday.

• Be willing to support weekend work as directed by the client contract.
• Be flexible and willing to support team and department.
• Ventilation Hygiene Ducting Inspections and Cleans:

o Complete ductwork cleaning tasks within a team environment:

o Inspection and assessment experience beneficial.

o Kitchen extract cleaning in accordance with TR/19.

o Supply and extract ventilation cleaning in accordance with TR/19.

o The use of cleaning fluids, brushes, scrappers and sprays will be required

• Complete Fire Damper testing tasks which include:

o Testing in accordance with BS:9999 & RRFSO 2005

o An understanding of compartmentalisation strategy would be beneficial.

o Ability to manually test the operation of inline fire damper device.

o Dampers are located within various types of ducting located above ceilings, which requires the careful

removal of ceiling tiles and access hatches to simulate the damper operation

o Documenting and recording the damper condition and physical location for the service report is key.

• Complete Air Quality tasks which include:

o Collection of air quality data and samples.

o Completion of air quality reports.

o LEV experience beneficial (but not essential)

o Understand the guidelines set by HSE and CIBSE in regard to workplace exposure limits

Person Specification

• Able to work individually or as a member of a team.
• Ability and knowledge to use computers/PDA's
• Basic understanding of Microsoft Office programmes.
• Full driving licence required with no less than 12 months driving experience on a full licence
• No more than 6 points current or pending on the driving licence and no driving bans within last 5 years.