Job Overview:   

We are seeking a proactive and organised Facilities Coordinator to ensure the smooth operation of our office environment. The successful candidate will oversee day-to-day facility management activities, ensuring that all services, systems, and processes run efficiently to support a safe, functional, and productive workspace. The purpose of the role is to enhance the customer experience by building and maintaining an excellent relationship with the occupants and exceeding their expectations daily. In addition, you will set consistently high standards across your allocated area and share best practice with the rest of the team to ensure service delivery meets the needs of the customer and exceeds them wherever possible. 

Main Responsibilities: 

• Coordinate routine and planned maintenance as well as remedial.  

• Administrative tasks  

• Vendor Management: Liaise with contractors, suppliers, and service providers to manage ongoing contracts, ensuring service level agreements (SLAs) are met. 

• Health & Safety Compliance: Ensure the office environment complies with health, safety, and fire regulations; conduct risk assessments and maintain accurate record, first aid management, Log any Hazards and near misses. 

• Space Management: Assist with office moves, space planning, and desk arrangements  

• Stock Control: Manage office supplies, stationery, and consumables to ensure adequate inventory levels. 

• Emergency Preparedness: Support the development and implementation of emergency procedures, including fire drills and evacuation plans. 

• Communication: Act as the main point of contact for staff regarding facility-related inquiries, ensuring prompt resolution of issues. 

• Sustainability Initiatives: Promote energy efficiency and environmental best practices within the office environment. 

• Ensure a tidy and clean appearance across the floor, at desks, collaboration spaces and break out areas, reporting any issues to the floor leads/ Client. 

• events planning and project experience will be desirable but not essential  

• Own the day-to-day operations of the site 

• You will have a visible presence on the floor, actively walking the floors daily to check shared areas are kept clean and tidy, no fire doors block and to ensure we are proactively assisting building occupants. 

What we're looking for: 

• Extensive exposure within a Facilities Coordination role or similar. 

• Proven experience within a strong customer service environment, high quality interpersonal skills with excellent written and spoken communication skills both to individuals and groups. 

• Previous experience operating within a project or event management position is desired but not essential  

• Strong administration skills carrying out facility tasks and ahdoc   

• IOSH/NEBOSH/PRINCE2 qualifications would be desirable. 

• Proficiency in Microsoft Office 365 and facility management software. 

• Effective communication and interpersonal skills to manage internal teams and external vendors. 

• Strong problem-solving abilities with a proactive approach to issue resolution.