Facilities Coordinator

HOURS: 40 hours a week
LOCATION: Guernsey (Onsite Role)

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.

We're looking for a Facilities Coordinator to support service delivery within a prestigious corporate banking environment. You'll play a key role in coordinating facilities management activities, ensuring a seamless workplace experience for clients and employees while maintaining the highest standards of compliance, professionalism, and operational excellence.

Role Responsibilities

• Coordinate reactive, planned, and statutory maintenance activities across a busy corporate banking portfolio, ensuring service levels and contractual obligations are consistently achieved.
• Act as a key point of contact for client stakeholders, building strong relationships and providing a professional, customer-focused service.
• Allocate works to engineers and specialist contractors, ensuring activities are completed safely, compliantly, and within agreed timeframes.
• Monitor Planned Preventative Maintenance (PPM) programmes, statutory compliance requirements, and service schedules to support uninterrupted business operations.
• Track performance through CAFM and reporting systems, maintaining accurate records, audit trails, and KPI reporting.
• Review service reports, identify remedial requirements, and coordinate follow-up actions with engineering teams and service providers.
• Support workplace and facilities initiatives that enhance the employee and client experience within a high-end corporate office environment.
• Ensure all activities are delivered in accordance with client governance, security, compliance, and health & safety requirements.

Required Qualifications

• Experience within Facilities Management, ideally supporting a corporate office, banking, financial services, or professional services environment.
• Understanding of both hard and soft FM services, including statutory compliance and building services maintenance.
• IOSH qualification or equivalent health and safety awareness.
• Excellent stakeholder management and communication skills, with the ability to engage confidently with senior client representatives.
• Strong organisational skills, with the ability to manage multiple priorities in a fast-paced, service-driven environment.
• Experience using CAFM systems and producing accurate operational reports.

What's in it for you?

• Opportunity to work within a prestigious corporate banking environment, supporting a high-profile client account.
• A varied and fast-paced role with significant stakeholder interaction and opportunities for professional development.
• A supportive team environment focused on delivering exceptional workplace experiences and operational excellence.