Detention Custody Officer - Immigration Services (In-Country Escorting) - Dungavel Vehicle Base

Salary: £26,521
Benefits:

• Pension and life insurance
• Free parking
• Uniform provided
• Full training provided on full pay

About the Role
As a Detention Custody Officer (DCO) for Immigration Services, you will play a vital role in safely escorting and transporting individuals within the UK. Based at our Dungavel Vehicle Base, you will work as part of a dedicated team, alternating between driving a small minibus and escorting residents inside the vehicle. You'll help maintain high standards of security and safety while promoting respect and care for those in your custody.

You will work rotating shifts, covering both days and nights, as our services operate 24/7 year-round.

Essential Requirements:

• Must be 21 or older and hold a UK manual car driving license (at least 12 months)
• Must have a valid UK passport or settled status with indefinite leave to remain
• Must have resided continuously in the UK for the past five years (no overseas stays longer than three months)
• Able to pass an Enhanced DBS check and meet Counter Terrorist Check (CTC) vetting

Additional Driving Criteria:

• Must have fewer than 6 points on your UK driving license
• No driving bans or disqualifications in the past 12 months

What We're Looking For
We seek respectful, empathetic individuals with excellent communication, interpersonal skills, and the ability to remain calm under pressure. You should be non-judgmental, resilient, and effective at problem-solving. While no specific experience is required, experience in handling agitated or distressed individuals is advantageous.

Training & Career Development
Your training begins with a comprehensive 4-week course, including a 7-day residential course, followed by on-the-job mentoring and assessments over the first 12 months. You will earn a Level 3 apprenticeship in Detention and Custody as part of your career progression with us.

Employee Benefits

• Work-Life Balance: Structured career progression within a people-centered organization, recognized as a top UK employer.
• Career Development: Extensive training and development resources tailored to help you grow within Mitie.
• Health & Wellbeing: Access to a virtual GP for you and household members, as well as financial wellbeing support through our Salary Finance scheme, which includes options like early pay access and affordable loans.
• Lifestyle Benefits: Flexible benefits platform, Choices, where you can opt for additional paid holiday, critical illness insurance, or affordable technology products. MiDeals offers discounts from thousands of high street retailers, and we have a cycle-to-work scheme.
• Recognition and Rewards: Our Mitie Stars program celebrates employees' efforts with monthly cash prizes and a chance to win up to £10,000 annually.
• Additional Financial Benefits: Enhanced pension contributions, life cover up to four times your salary, a save-as-you-earn scheme, and the Mitie Matching Share Plan.

About Mitie

With over 68,000 employees since 1987, Mitie is the UK's leading facilities management and professional services provider, supporting a wide range of sectors including banking, government, healthcare, and education.

Join Our Team
At Mitie, we value the diversity and quality of our people, recognizing that it strengthens us as a team. Join us to make a difference in a fulfilling, supportive environment where your career growth is a priority.