Salary £35,000-£36,000

Job Description  

Objectives and Responsibilities  

This is an exciting opportunity to join Mitie Intelligence Services (MIS) as part of the Intelligence Hub, in a new role within the rapidly evolving and growing team. This role will be focused on delivering a portfolio of intelligence services for a major UK broadcaster with a global profile, working alongside a range of key internal and external stakeholders. 

The Intelligence Hub's remit is to provide an open-source intelligence (OSINT) capability to Mitie, and for Mitie's clients. The Intelligence Hub is responsible for the identification of potential threats to our client's employees and business operations and the delivery of timely, actionable threat intelligence for the purpose of informing and facilitating our clients' decision-making process so identified threats can be mitigated. The Intelligence Hub also provides major incident communications support in response to a significant incident and bespoke, digital investigation services in response to unique and individual security requirements.  

The ideal candidate will have experience of working in a security intelligence-related environment, either within law enforcement, military, government, or the private sector. You will be a confident and assertive decision-maker with the ability to work in a highly dynamic, agile environment, with excellent judgement and written communication skills. Hands-on and driven, you will inspire others with your passion to provide excellent threat reporting to assist client security decision-making and improve business resilience. Comprehensive understanding of global security issues and their associated risks to business is key. 

Key Accountabilities and Role Overview 

• Working with the senior client, account manager, Intelligence Hub, and other internal and external stakeholders to create and deliver a range of intelligence products and service lines relevant to customer security concerns.
• Responsibility for the creation of high-quality, relevant, and concise intelligence reports and briefings, covering threats to physical security such as terrorism, crime, and activism. This will include the production of intelligence products focused on threats to people, assets, and events. 
• Delivering intelligence briefings for senior Mitie and customer representatives, both in a strategic context and during live incidents related to national and international incidents.  
• This role does not currently involve line management responsibilities but given the expected high calibre and experience of the successful applicant, they are expected to act as a mentor and coach to junior employees. 
• Attending customer meetings as required to brief the strategic intelligence picture, as well as building customer relationships with various internal and external stakeholders at varying levels of seniority. 

Key Skills and Experience 

•  Degree-educated, or an equivalent qualification, in a relevant subject matter area. 
• At least two years previous experience of working within a threat intelligence environment, such as within the military, government, law enforcement or security sectors. 
• Highly skilled in building relationships with customers and partners. 
• Ability to formulate logical and measured assessments of risk/threat based on information available while understanding the intelligence requirements of customers. 
• Demonstrable experience in processing and analysing both qualitative and quantitative data. 
• Excellent verbal and written communication skills, with a high level of attention to detail and fluency in both spoken and written English. 
• Reliable, flexible, and discrete. 
• Demonstrable knowledge of the UK security landscape. 
• Experience in interrogating and exploiting social media platforms as a source of threat intelligence. 

Desirable Skills and Experience 

• Demonstrable significant knowledge of the UK and global security landscape. 
• A ‘can do' attitude, with a desire problem solve and deliver exceptional service. 
• Innovative in approach, seeking new and unique solutions to meet the customer's needs. 
• Fluency in one or more modern languages desirable. 
• Master's degree or equivalent qualification in a relevant subject matter area. 
  
  

Key Relationships and Stakeholders 

• Customer Account Manager and other on-site Mitie colleagues 
• Senior client and other key customer security officials 
• Senior external partners, including police 
• Mitie Intelligence Hub and other bespoke Mitie Intelligence functions.