Job Overview

To carryout & support operations control room monitoring of the Critical site infrastructure and escalate issues effectively.

Provide support & response with first line Break Down response, to infrastructure plant, equipment and systems.

Main Duties

· Monitor and control the operation of cooling, power, and other critical systems in accordance with defined standards

· Emergency Response, executing emergency repairs of equipment and systems

· Perform rounds and inspections to monitor equipment health

· Analyse facility data for trends and create action plans for optimization

· Develop and/or adopt clear operations procedures, maintain accurate logs, and use Work Notification (WN) systems

· Regularly clean facility equipment and safely handle chemicals

· A positive and self-motivated individual able to work as part of a team or as an individual.

· To take ownership of issues that may arise & escalate them effectively.

· Good communication with the other technical engineers and specialist sub-contractors.

· To assist with Planned Preventative Maintenance activities and first line Break Down response, to infrastructure plant, equipment and systems.

· To support visiting specialist sub-contractors associated with aspects of the PPM or reactive schedules

· To participate in the smooth handover process to the ‘on coming' Shift Team. Ensure all logs/records be correctly recorded.

· Create adhoc reports utilising system information on various topics.

What we are looking for

· Previous experience working in data centre and/or critical environments (min 1 year)

· Technically focused, fault diagnostic skills and organised

· Computer literacy, written, good oral communication and interpersonal skills

· Ability to prioritise workload within tight deadlines and to a high standard

· Adjust rapidly and effectively to changes in work demands or business needs

· Effective communication skills to all levels of management

· Good understanding of BMS/PMS systems

· Qualification in building services mechanical and electrical engineering to a minimum of City & Guilds

· 18th Edition Institute of Electrical Engineers registration

· A good working knowledge of building services trades – UPS, Diesel Generators, Plumbing, HVAC systems and Refrigeration

· Computer literate with excellent I.T. skills

· Knowledge and awareness of CAFM systems and their use

· To be a great communicators and proficient problem-solver

· Ability to work calmly under pressure

· Comfortable with technology and able to quickly learn new systems

· Open, honest and trustworthy

· Able to produce work of an excellent standard

· Be Self-motivated

· Ability to make decisions and use own initiative

· Able to work as part of a team but also independently if required

· ‘Can do' attitude

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