Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Better places, thriving communities.
Location: Based at Hammerstone Road Depot, Gorton, Manchester (M18 8EQ)
Hours: 36 hours per week
Pay Rate: £12.96 per hour
Contract: Full-Time
Shifts: 24/7 operation – days, nights and additional shifts as required
Mitie is looking for reliable and motivated Custodian Response Officers to join our team in Manchester. This is a mobile role, working across multiple Manchester City Council sites, including parks and key holding locations.
You will play a key role in ensuring the safety and security of sites, responding to incidents, alarms and patrol requirements. Based out of Hammerstone Road Depot, you'll also support our Community Neighbourhood Services team when required.
Carry out mobile patrols and alarm responses across multiple sites
Act as a key holder, ensuring secure access and control of properties
Respond to incidents, including missed check calls and welfare checks
Complete all reports accurately using systems such as Merlin
Maintain responsibility for the company vehicle during your shift
Conduct site visits and officer welfare checks
Follow all assignment instructions and safety procedures
Ensure compliance with industry standards (BS7984 & BS7499)
Valid SIA Licence (essential)
Full UK driving licence (minimum 2 years' experience)
Good communication skills (written and verbal)
Ability to work independently and use your initiative
Flexible approach to shifts, including nights and additional hours
Reliable, professional and well-presented
Basic IT skills for reporting and systems use
Previous mobile or security experience (desirable but not essential)
A proactive and “can do” attitude
Strong awareness of health and safety
Good attention to detail
Team player mindset, while being confident working alone
At Mitie, we aim to deliver exceptional service every day. We offer a supportive and inclusive environment where you can develop your skills and grow your career. We value diversity and believe our people are at the heart of everything we do.
Additional hours available for events, holidays and cover
Training provided, including opportunities to support other teams
Uniform and equipment provided
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
