Course Delivery and Administrative Coordinator

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  • Ref:
    81075
  • Location:
    Birmingham
  • Employment:
    Full time
  • Closing Date:
    1 October 2025

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Course Delivery and Administrative Coordinator

 

Location: Birmingham

About Us

PerpetuityARC, a Mitie PLC company, is a recognised leader in Security Management training. We deliver high-quality educational programmes to commercial practitioners through both online and classroom formats, ranging from Level 2 qualifications to full MSc degrees.

As we continue to expand we will shortly be opening a new Training Centre in Birmingham, and are seeking a proactive and detail-oriented individual to join our team in a pivotal support role.

This position is ideal for a recent University Graduate or a professional seeking to transition into the education sector from within the Security Management field, already holding a degree.

Role Overview

Reporting to the Learning & Development Manager and working with the MSc Academic Programme Team Leader, you will provide comprehensive support across a range of academic and operational activities. You will also deputise for either manager during periods of absence, ensuring continuity and high standards of delivery.

 

Key Responsibilities

  • Contribute to the development, implementation, and evaluation of training programmes.
  • Advise prospective learners on course suitability and entry requirements.
  • Provide academic support to learners via email, telephone, and virtual platforms.
  • Coordinate and participate in assignment marking and internal quality assurance processes.
  • Assist in the administration and delivery of the MSc programme.
  • Maintain accurate records and ensure compliance with academic standards.

 

Candidate Profile

Essential Qualifications & Skills:

  • Degree, ideally in Security Management or a related discipline (e.g., Criminology, Risk Management).
  • Strong organisational and time management capabilities.
  • Excellent written communication and attention to detail.
  • High level of proficiency in Microsoft Office applications.
  • Effective interpersonal and relationship-building skills.
  • A flexible, positive, and professional approach to work.

 

Desirable (but not essential):

  • MSc in Security Management area.
  • Teaching and/or assessor qualifications.
  • UK driving licence and access to transport.

What We Offer

This is an exciting opportunity to join a forward-thinking organisation with a reputation for excellence in its field. You will gain valuable experience in academic programme coordination and learner engagement, while contributing to the growth and success of a respected training provider.

Interested?

If you are passionate about education and security, and ready to take the next step in your career, we encourage you to apply and become part of our dynamic team.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 
 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
Mitie - Birmingham - T2 Trinity Park
Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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