Job Title: Contract Support Administrator
Salary: £25,500 per annum
Contract Type: Permanent, Full Time
Hours: 40 hours per week (Monday to Friday- 8:00 AM to 5:00 PM)
Location: Essex County Council, County Hall, Market Road, Chelmsford, Essex, England, CM11QH

Position Overview

The position is well-suited to individuals at the start of their career, as well as those with prior administrative experience looking to grow within a structured and supportive environment. We are seeking a diligent and proactive Contract Support Administrator to join our team. This role plays a key part in supporting the day-to-day administration of contracts, maintaining accurate data, and acting as a professional point of contact for both clients and suppliers. 

Mitie delivers facilities management for Essex County Council, covering over 350 sites including libraries, offices, and community hubs. Services include cleaning, maintenance, security, catering, and waste management—keeping essential public buildings running smoothly every day.

Key Responsibilities

The role encompasses a variety of key responsibilities essential to ensuring the efficient operation of contract and project administration. The successful candidate will be responsible for maintaining accurate records and databases related to contracts, suppliers, and client interactions, with a strong emphasis on ensuring data integrity across all platforms. A core function of the position includes the processing of purchase orders—raising, tracking, and managing them in line with established procurement procedures and timelines. Acting as the first point of contact for client queries, the individual will represent the business in a professional and courteous manner, both over the phone and through written communication.

Effective communication with suppliers is also vital, ensuring the timely and accurate delivery of goods and services. The role includes the preparation and formalisation of quotations for internal review and approval prior to issuing them to clients. Comprehensive administrative support is a key component of the job, encompassing tasks such as document preparation, coordination of meetings, invoice processing, reporting, and general office duties. The position requires confident use of business software tools—including Excel, Outlook, and internal systems—to support contract and project-related activities. Additionally, the individual will work closely with various internal departments to ensure the smooth delivery of contractual obligations and contribute to the continuous improvement of administrative processes.

Candidate Profile

The ideal candidate will possess strong attention to detail and demonstrate the ability to manage multiple tasks and deadlines effectively. Excellent verbal and written communication skills are essential, along with a professional demeanour and a customer-focused approach. The ability to work independently, as well as collaboratively within a team, is highly valued. Proficiency in Microsoft Office applications, particularly Excel and Outlook, is required. While prior experience in an administrative or support role is considered advantageous, it is not essential.

What We Offer

We offer full training and ongoing support to ensure your success in the role, providing you with the tools and knowledge needed to thrive. This position presents an excellent opportunity to gain valuable experience within a reputable and fast-paced business environment. We are committed to your growth, offering clear pathways for professional development and career progression. Additionally, you will be part of a collaborative and inclusive workplace culture that values teamwork and diversity.