Site: The Whiteley, London

Salary: £72,100 basic + annual bonus of £5000

Job Overview

• Take full financial and delivery responsibility for a portfolio of contracts ensuring that JCA cost effectively deliver contracted services as well as additional services, within legislative and contractual obligations.
• Achieve contracted service levels, as well as service levels set out by JCA for contract delivery, and / or any other task completion.
• Ensure that statutory obligations are met in full and ensure that the business is not exposed to undue risks.
• Ensure that records, data and systems are maintained up to date and in accordance with standards, policies and procedures.
• Maintain excellent client relationships and maximise opportunities for additional revenue and margin and contract retention.
• Drive value added sales to the contract portfolio to increase contract margin and to promote wider business opportunities outside of the MS division.

Main Duties

• Manage an assigned contract(s), ensuring that the works are delivered with the contractual obligation and cost effectively.
• Manage contract(s) achieving a minimum gross margin as specified by the Company KPI.
• Manage PPM (statutory and routine) and reactive works to ensure delivery in accordance with contracted service level agreements and to the agreed specification.
• Using the available systems and processes, implement a self-auditing regime in order to validate that works are being completed in accordance with the Contract Execution Plan.
• Generate additional works opportunities to achieve an additional contract value as set out in specific objectives.
• Where additional work opportunities are awarded ensure that works are expedited in a timely and efficient manner, delivering the works as cost effectively as is possible.
• Ensure that all company-wide processes and procedures are fully deployed in delivering the services associated with contracted and additional works.
• Ensure that additional work opportunities are financially closed out in the month of work completion.
• Maintain WIP and ensure value does not exceed the value as indicated in the Company KPI.
• Recruit, manage, support and develop a technically competent engineering team (including technical supervision), of a size defined by the business, ensuring all duties are carried out in a safe manner (all recruitment is to be via company approved process).
• Manage the procurement and delivery of sub contracted services across the portfolio. Engage with the procurement team to ensure that best value is achieved through the supply chain.
• Submit supplier performance audit information to enable detailed analysis of supply chain performance.
• Respond to client needs for technical support in order that they can maximise their assets life expectancy and reliability.
• Ensure that the site engineering team maintain site documentation in order that records of service works are kept to the highest standards.
• Carry out site audits as dictated by the HSQE process.
• Maintain and report on activity with clients and their sites as dictated by the company and its systems.
• Liaise and attend meetings with the clients, their representatives or consultants as required, ensuring that all contractual reports are delivered in a timely manner and dictated by contractual obligations.
• Liaise with the relevant JCA departments as dictated by the business and its needs to develop and improve its delivery capability.
• Attend training and seminars to develop relevant knowledge and skills.
• Providing cover for other team members.

Qualifications and Experience

• A minimum of C&G/NVQ level 3 in Electrical or Mechanical
• Must have previous experience of management with the building services maintenance industry or equivalent
• Ability to manage multiple or single projects

About us

JCA is a multi-faceted engineering services and construction business. Our core expertise is in the development of buildings and facilities with business critical engineering systems.

We deliver a comprehensive range of services to meet the needs of commercial property owners operating in a number of industry sectors. From design and construction to fit-out and maintenance, JCA provides a bespoke solution to every client project.

JCA offers clients a first-class service at all times, operating with transparency and integrity. We are proud to provide excellence as standard and it's our mission to be recognised as leading our industry in service and innovation through engineering and business excellence.

Our defining quality is our ability to manage projects by keeping our clients' needs at the heart of everything we do. We take a collaborative and integrated approach to each of our four core business areas:

· Engineering Projects

· Service & Maintenance

· Interior Fit Out

· Design & Consultancy