Ref:
88022
Posaddress2
Harlesden
Location:
London
Employment:
Full time
Role Classification:
2

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Job Overview

Contract Manager - Food Hygiene

pladis Harlesden, Waxlow Road, Harlesden, NW10 7NY

Salary - £45,000 - £50,000 PA dependant on experience

Main Duties

To ensure that contracts are run safely and efficiently to the required standard. To liaise with clients and monitor site operations
Complete auditing and reporting showing non-conformances and remedial action taken.
Continuation of Service Levels and all reactive tasks closed
Work additional to specification is agreed with client, documented, actioned and costs recovered.
Clients complaints and concerns are investigated and rectified swiftly. Action is recorded
Achieve a positive safety culture on site
Hazards and risks are assessed prior to work commencing.
Contracts are managed in line with specification
Production of monthly KPI report
Site is managed in line with the specification and contract
Compliant with policy and safe working environment for all Mitie colleagues
Ensure there are adequate materials and equipment on site
Full conformance with Workplace +
The financial performance of the contract is maintained
Ensure staffing levels are maintained and resource is available to complete tasks
Training is planned to meet the needs of staff
High standards of conduct and performance
Work carried out matches the specification, and also customer expectations.
Quality company image is portrayed by site based staff
Staff support each other and the company
High standards of conduct and performance are maintained
Good flexible working relationships with everyone working towards the same objectives.

What we are looking for

Good organisational and time management skills
Strong customer/ client focused attitude
Strong interpersonal skills and the ability to build good working relationships
Customer relationship and dispute management skills
Good verbal and written communication skills
Approachable for team members and client
People Management, development and leadership skills

Ability to work individually and as part of a team

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.