Job Title: Compliance Officer 
Salary: £26,000 to £27,500 per annum
Contract: Permanent, Full Time
Weekly Contractual Hours: 40 (Monday to Friday- 8AM to 5PM)
Location: Essex County Council, County Hall, Market Road, Chelmsford, Essex, England, CM1 1QH

We are open to applications from experienced compliance administrators, as well as enthusiastic individuals at the start of their career who are keen to learn and grow within the compliance field.
Salary banding varies depending on experience.

At Mitie, we are proud to be the UK's leading facilities management and professional services company. Our success is built on our people, and we foster a culture where colleagues are supported, encouraged, and empowered to thrive. We value fresh ideas, positive energy, and a collaborative approach. Joining Mitie means becoming part of a forward-thinking business that invests in its people, supports community engagement through CSR days, and provides excellent opportunities for growth and development.

We are looking for a proactive and detail-driven Compliance Officer to join our team. This role is key to ensuring compliance across Planned Preventative Maintenance (PPM) activities, contractor management, and data accuracy. You'll be the go-to person for coordinating compliance schedules, tracking performance against KPIs, and ensuring contractors are booked and managed effectively.

This is a varied role that requires excellent administrative skills, strong communication, and the ability to interpret technical documentation into clear, actionable information.

Key Responsibilities

The role involves coordinating and arranging Planned Preventative Maintenance (PPM) compliance activities, managing and tracking Key Performance Indicators (KPIs) to ensure both contractual and regulatory compliance. It requires liaising with contractors to schedule bookings accurately and promptly, while maintaining up-to-date and accurate compliance databases and records. The candidate will review and interpret technical and remedial documentation, providing clear and concise feedback as needed. Handling telephone and email queries professionally to deliver excellent customer service is essential. Additionally, the role supports internal teams through reporting, data management, and compliance-related administrative tasks. The individual will be expected to identify and suggest opportunities for process improvement, bringing innovative ideas forward. Collaboration with colleagues to foster a strong team spirit is important, as is participation in Corporate Social Responsibility (CSR) days to support community initiatives.

We are looking for a candidate with previous experience in compliance, facilities management, or an administrative role, which is desirable. The ideal person will possess strong administrative and organizational skills, with keen attention to detail. They should be a confident communicator, excelling in both telephony and written communication. The ability to read, interpret, and take action on remedial or technical documentation is essential. The candidate must be IT literate, experienced in working with databases and Microsoft Office packages. We value a positive, professional, and proactive personality, coupled with a flexible approach to work. Additionally, we seek someone open to innovation, continuous improvement, and eager to contribute new ideas.