Evening Cleaning Supervisor

We are looking for a reliable and motivated Evening Cleaning Supervisor to join our team. Working alongside a team of three cleaning operatives, you will be responsible for ensuring high cleaning standards are maintained, tasks are completed efficiently, and excellent customer service is delivered at all times.

Hours of Work

• Tuesday to Friday
• 3:30pm to 6:15pm
• 2 hours 45 minutes per shift
• 11 hours per week

Key Responsibilities

• Supervise and support a team of three cleaning operatives.
• Allocate daily tasks and monitor progress throughout the shift.
• Carry out quality checks and ensure all cleaning activities meet agreed service standards and SLAs.
• Ensure cleaning equipment is kept clean, well maintained, and safe to use.
• Assist with cleaning duties where required and lead by example.
• Monitor stock levels and report any shortages or maintenance issues.
• Ensure all Health & Safety procedures, COSHH regulations, and safe working practices are followed.
• Build positive working relationships with customers and colleagues.
• Deliver excellent customer service and identify opportunities to improve service delivery.
• Complete any required documentation and communicate effectively with management.

About the Role

As an Evening Cleaning Supervisor, you will develop a thorough understanding of the designated cleaning areas, including cleaning schedules, equipment, and chemicals used on site. You will be responsible for ensuring work is completed to the highest standards while supporting and motivating your team to achieve excellent results.

The successful candidate will be required to complete all relevant training necessary for the role and will be expected to work both as part of a team and on their own initiative when required.

What We're Looking For

• Previous cleaning experience is desirable, with supervisory experience preferred.
• Ability to communicate and read basic English.
• Reliable, hardworking, and professional in approach.
• Strong organisational and leadership skills.
• Flexible and adaptable with a positive attitude.
• Honest, self-motivated, and committed to delivering high standards.
• Ability to build productive relationships with customers and colleagues.

What We Offer In return, we offer a competitive benefits package including holiday entitlement, pension contributions, access to MiDeals discounts at over 850 high street retailers, Cycle to Work scheme, the option to buy additional holiday, Save As You Earn scheme, Share Incentive Plan, employee recognition through Mitie Stars, wellbeing initiatives, and many other benefits.