JOB OVERVIEW

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

What do we offer?

Contract type: Permanent

Shift pattern:  TBC

Rate of Pay: £13.85 p/h

What requirements are we expecting?

We look for operatives that strive for continuous improvements in service delivery, must be able to complete an Enhanced Disclosure in line with the Contract requirements and capable of work the shift pattern discussed.

What skills & qualities we are looking for?

• Basic level of English, (reading, writing, verbal),
• Previous cleaning experience is desirable but not essential
• Flexible approach to the role.
• Reliable and hardworking with a professional attitude.
• Ability to work to a schedule and as part of a team.
• Capable of working to their own initiative where appropriate.
• Be open and honest.
• Be self-driven and determined

What duties can you expect?

• To undertake successfully all training required to deliver the cleaning role.
• Individuals will be required to work within a team and can work under their own initiative
• Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.
• Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLA's, carrying out all daily weekly and periodic tasks as directed by the Cleaning Supervisor.
• Ensure that the service is delivered effectively and efficiently to a high standard.
• To ensure all equipment is kept clean, well maintained and is a safe working order.
• To have a full knowledge and understanding of the designated cleaning area, including the agreed work specification and time allocated to facilities.
• To have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
• To build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.

Health and Safety responsibilities

• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

What can you get?

In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits