Catering Assistant

  • Ref:
    99924
  • Location:
    Dudley
  • Employment:
    Part time

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Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

Better places, thriving communities.


At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. 

We're looking for a Catering Assistant who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.  

Contract: Permanent
Type of Employment: Bank 
Rate of Pay: £12.71 per hour
Shift pattern: including evenings and weekends
Location: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ


Successful candidates will primarily be based at Russell's Hall Hospital; however, flexibility is required as you may be asked to work at Guest Hospital and Corbett Hospital to support operational requirements.

Responsibilities

✅ Prepare and maintain retail outlets, restaurant areas, Starbucks counters and ward kitchens.

✅ Assist with meal ordering using electronic tablets and support patients with menu selections.

✅ Serve meals, drinks and refreshments while maintaining excellent customer care standards.

✅ Replenish stock, merchandise products and maintain attractive displays.

✅ Operate tills, process payments and follow cash-handling procedures.

✅ Clean equipment, utensils and working areas to meet hygiene and infection prevention standards.

✅ Work flexibly across multiple departments following full training.

✅ Follow all health & safety, food safety and company procedures.

✅ Communicate effectively with patients, visitors, colleagues and management teams.

✅ Support the delivery of high-quality hospitality across all outlets.

What We're Looking For

✅ GCSE English and Mathematics (or equivalent) are essential.

✅ Previous experience in hospitality, retail, coffee shops, restaurants or similar customer-facing environments is desirable.

✅ Comfortable using tablets and digital systems.

✅ Able to work in chilled preparation and storage areas.

✅ Strong communication and interpersonal skills.

✅ Reliable, organised and adaptable.

✅ Positive attitude and willingness to learn new skills.

✅ Ability to work independently and as part of a team.

Training and Development

Successful applicants will receive training and support to work across:

  • Patient Meal Services
  • Retail Services
  • Restaurant Services
  • Starbucks
  • Hospitality Services

This variety provides excellent opportunities to gain experience in multiple areas and develop a rewarding career within Mitie.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

 

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?

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Location
Dudley Hospitals - Dudley - Russells Hall Hospital
Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ
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Benefits

Pensionpension
Life Assurancelife-assurance
Cycle to Work Schemecycle
Employee Shares Schemesshares
Salary Finance Optionsfinance
Holidayholiday
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