Job Overview

We are seeking an organised and detail-oriented Business Support Administrator to assist in the smooth operation of the office. This role requires a professional individual with experience in taking formal meeting minutes and handling general administrative tasks. The ideal candidate will be proactive, efficient, and possess excellent communication skills to contribute effectively to both administrative and operational duties within the office

Main Duties

1. Take formal meeting minutes for internal and external meetings, ensuring accuracy and timely distribution.

2. Organise and maintain both physical and digital office files, ensuring easy access to information

3. Manage and schedule appointments, meetings, and office events

4. Handle general office duties, including answering phones, managing emails, and providing a reception for visitors and customers

5. Prepare, edit, and proof read office correspondence, reports, and presentations.

6. Produce business communications and newsletters.

7. Assist in preparing agendas and materials for meetings

8. Coordinate and liaise with vendors and service providers as necessary.

9 Assist with travel arrangements, and accommodation bookings and other logistical tasks as required.

10. Provide administrative support for team members and assist with demanding tasks when required.

11 Perform data entry tasks, including but not limited to recording overtime, assist in maintaining the immigration and security log, updating accommodation details and accurately recording the monthly messing strength and billing.

12 Carry out any other duties as directed by the Line Manager or Account Directors.

What we are looking for

Education / Qualifications/Training

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  Educated to GCSE / A-Level or equivalent standard. · To have attained, or be working towards, an NVQ level 2 or 3 in administration

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  Knowledge & Experience 
• Proven experience as a Business Support Administrator or in a similar role

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  Strong proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Publisher, and Outlook (Essential)

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  Strong organisational skills and excellent attention to detail

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  Discretion and confidentiality in handling sensitive information (Essential).

Skills & Abilities

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  Excellent written and verbal communication skills in business-level English (Essential).

• Experience in taking formal meeting minutes and ensuring they are accurately transcribed and distributed (Essential)

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  Ability to work on own initiative or as part of a team.

•  Good telephone manner and customer focus.

•  Ability to produce concise information and documentation with attention to detail and presentation.

•  Excellent interpersonal skills and the ability to engage professionally with internal and external staKeholders

Personal Qualities

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   Enthusiastic and flexible approach.

•  Ability to prioritise tasks and manage time effectively · Willingness to learn and develop professionally.

• · Ability to work under pressure and meet deadlines.

•  Self motivated team member with ability to work with minimal

  supervision. 

•  Good customer focus and understanding of importance of service orientated delivery.