ROLE: Administrator
HOURS: 40 hours per week, Monday to Friday
LOCATION:  Mildenhall IP28 8NF

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Administrator to support the Admin and Helpdesk function at RAF Mildenhall, ensuring the efficient delivery of services across the facilities management contract through professional customer service, accurate administration, and compliance-focused support.

Role Responsibilities

• Respond to incoming calls and emails, logging customer requests accurately, raising reactive routines and purchase orders, monitoring and closing jobs, and ensuring timely data input and output with relevant documentation attached.
• Provide administrative support including preparation of reports, trackers and month-end documentation such as journals, invoicing and accruals, while maintaining asset registers, inventories and filing systems.
• Support general administration activities including diary management, meeting coordination, minute taking, document preparation, report compilation and maintaining confidentiality in all communications.
• Schedule, coordinate and monitor planned maintenance activities, including fire safety systems, minor new works, quality assurance processes and general estate requirements, ensuring works are compliant, auditable and delivered to agreed standards.
• Provide stores administration support including stock monitoring, ordering, issue logs and record maintenance, while coordinating with customers, engineers, subcontractors and internal teams.

Required Qualifications

applicants must meet the below defined requirements for the role.

• Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint.
• Strong organisational and multitasking skills with excellent written and verbal communication.
• Personable, collaborative and customer-focused, with the ability to work independently and as part of a team.
• Capable of achieving security clearance.
• Experience in Facilities Management or Building Services and familiarity with Maximo are desirable.

What's in it for you?

• Competitive salary and benefits package.
• 25 days of holiday per year plus UK bank holidays.
• Opportunity to work in a dynamic and diverse environment with career development and training opportunities, alongside access to Mitie's employee benefits via the Celebration Hub.

There's a place for you at Mitie — join us today!