Location: UK Wide (Regular travel required)
Shift: Full time, Monday to Friday

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.

We're looking for a HR Manager to provide pragmatic, commercially focused HR support across a complex operational contract. You'll partner leaders at all levels, deliver the contract People Plan and lead on employee relations, engagement, organisational change, talent, trade union relationships and people performance.

Role Responsibilities

• Develop and deliver the contract People Plan, securing leadership buy-in and ensuring activities support operational and commercial objectives.
• Partner operational leaders on employee relations, recruitment, onboarding, resource planning, performance management, succession planning and organisational change.
• Lead the contract's employee engagement and cultural change agenda, bringing dispersed colleague groups together with a shared identity, purpose and way of working.
• Build constructive relationships with recognised trade union representatives, leading consultation and supporting the resolution of collective and individual matters in line with recognition and collective agreements.
• Monitor key people data, including absence, attrition, compliance and employee relations activity, using insight to identify risks and support continuous improvement.

Required Qualifications

Applicants must meet the below requirements for the role:

• Strong HR generalist experience gained within a fast-paced, commercially focused and operational environment.
• Sound knowledge of employment law and HR best practice, with experience managing complex employee relations and people change activity.
• CIPD qualified, or able to demonstrate an equivalent level of practical HR experience.

What We're Looking For

• A resilient and credible HR professional who can influence senior stakeholders, challenge constructively and deliver difficult messages confidently.
• Experience of coaching and upskilling managers across core HR processes, performance management, employee relations and people leadership.
• Strong communication and relationship-building skills, with the ability to establish trust across operational teams, the wider HR function and colleague representative groups.
• Experience of working constructively with recognised trade unions and applying collective or recognition agreements would be beneficial.
• Previous experience of TUPE, employee engagement and leading cultural change across dispersed colleague groups would be advantageous.
• The flexibility to travel across the region in response to business and contract requirements.

What's in It for You?

• The opportunity to influence the people agenda across a complex and high-profile operational contract.
• A varied role covering strategic business partnering, employee relations, engagement, organisational change and trade union relationships.
• The chance to collaborate with colleagues across Mitie's HR, Learning and Development, Quality, Health, Safety and Environment, occupational health and wider operational teams.

There's a place for you at Mitie. Join us today!