Manage & deliver projects including defining approach, shape & risk and manage utilisation of resources & skills within agreed parameters of cost, timescales & quality involving development & implementation of business & technical systems, people & change to meet identified business needs.

Ensure operations resources are secured, planned, integrated, organised, and managed to meet operations delivery schedules consistent with business and contract targets for quality, cost, time, and customer satisfaction.

Working as part of a team within the Helpdesk, you will be a central point of contact for customers and operational colleagues in the raising, allocation and completion of jobs. Take full ownership of each customer request and know how to come up with the best solution in fast paced environment.

Applies a breadth of knowledge, skills & experience of engineering & company approaches, techniques & structures. Applies experience to design & develop solutions, resolve engineering issues & problems for a range of products & engineering situations.

Provide maintenance services aligned to a specific discipline, eg. gas, HVAC, electrical and mechanical disciplines, including carry out PPM, maintenance, modifications and installations as required. Engineers are expected to be fully qualified and experienced to carry out the work, including certification appropriate to their work.

Develop & apply engineering domain knowledge competently, to assist the development of technical solutions in the delivery of products & services. Requires understanding of a range of technical processes & systems. Experienced in fault finding & use of a variety of fault-finding techniques and resolves a limited range of common situations or problems.

Undertake planning, monitoring and progress reporting to enable the safe and effective planning and scheduling of activities such that maintenance, workflow and operational delivery are planned & scheduled to meet requirements placed on operational activity.

Perform a range of admin & clerical duties and deliver commitments to agreed levels of quality, time & schedule. Require a thorough understanding of department processes & procedures, undertaking initial investigations into problems.

Facilitate and coordinate effective commercial governance & compliance, implementation, and monitoring in line with business commercial processes and requirements.

Deliver a quality service to a business unit or facility to meet the current & future needs of the business, so all relevant company standards & legislative requirements are achieved.

Execute routine security responsibilities for an assigned workstream to protect the business, its people, infrastructure, information and assets, interests of stakeholders and customers consistent with regulatory and legal obligations.

Provide a first level maintenance and repair service to a building, residency or facility requiring prompt assessment and problem solving to determine the most efficient & safe way forwards. The job requires knowledge in a variety of techniques for fixing many parts of buildings or residences or facilities inside and out.

Deliver typical grounds maintenance activities include mowing, edging, and fertilizing lawns, weeding and mulching landscape beds, trimming hedges, shrubs, and small trees, removal of dead, damaged, or unwanted bushes, flowers & trees, planting trees, flowers, and shrubs, watering lawns, landscapes, and gardens, maintaining plant health, maintaining pathways by cleaning, sweeping and gritting in winter, collecting & disposing of litter, etc.

Provide a courteous receptionist and telephonist service to visitors and callers representing the company in a professional manner.