Job Role : HR Manager

Hours: 40 hrs/week 

Shift Pattern: Monday - Friday

 Would you like to  be part of  a fast paced, innovative and creative Client contract? Bringing people excellence to developing teams across the UK ?  You will be up front working on cultural and  engagement plans  to ensure  that Mitie colleagues deliver our vision and values which are built on the simple premise of  ‘The exceptional, every day'-  This is our overarching commitment to both our customers and our colleagues.  Can you bring energy every day and be present and visible at all levels  in an agile way , with a mix of office based  and site based engagement?   If this sounds like a role you might be interested in, we would be happy to hear from you .

What does the role look like?  Reporting to the Retail Sector People Partner, the successful applicant will;  

• Proactively partner  the Account Director and managers at all levels in providing pragmatic and commercially focussed HR solutions, including development and implementation of  the account strategy and people plan  across the  contract.
• Support teams by training and coaching, for improvement with case management, recruitment, resource planning and onboarding, culture, and engagement strategies
• Manage compliance, working with right to work , health and safety and data teams
• Have ownership and Involvement in projects across the wider business 
• Develop and maintain  communications and working relationships with key stakeholders across the Mitie Business 
• Be accountable for for developing and nurturing talent and develop succession plans across the contract
• Monitor and evaluate people data and management information  to assist with compilation of monthly people reports 
• Developing a culture with colleagues  across functions  supporting on mental health, occupational health, and employee welfare matters and initiatives.
• Coach managers to close complex employee relations cases 
• Liaise with  the Change Partnering team to track organisational design and development  including TUPE and supporting with mobilisations of new sites, as required

• Work with the People Business Partner on change initiatives in relation to restructuring and new business
• Enable employee engagement and communication with all employees to drive improvement of morale and engagement survey results, including action planning.

PERSON SPECIFICATION

• HR Professional with experience in a commercially focussed environment.
• Ability to deal with high volume and fast paced Business and re-prioritise regularly.
• Preferably CIPD qualified or working towards .
• Computer literate; Microsoft suite, SAP, SharePoint.
• Resilient, with ability to influence key decision makers and challenge when necessary.
• Ability to drive the HR agenda with managers.
• Team player and confidence to build relationships with the business and wider HR function.
• Confident and articulate communicator.
• Strong commitment to customer service; able to quickly establish credibility and build rapport and trust.
• Ability to deliver information to managers that may be difficult and challenging.
• Demonstrate understanding of the need for confidentiality.
• Ability to make own decisions and see them through to conclusion. 
• Sound knowledge of employment law and best practice.
• Flexible, adaptable, and able to travel across the  UK as required to meet the needs of the business.
• Full UK driving licence essential.
• Experience of multi-site, multi-discipline organisations preferable.
• Ability to deliver HR training on a range of subjects to varying abilities.
• Able to work under pressure and to tight deadlines.
• TUPE experience preferred but not essential.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.