Job objectives and responsibilities

·           Responsible for achieving and maintaining the client specification as set in contractual requirements

·           Daily liaison with Line Manager

·           Daily monitoring of high profile areas to ensure readiness at start of business

·           Complete check sheets and issue to staff as appropriate ensuring tasks are completed

·           Good communication with all staff to promote a one team attitude

·           Completion of own daily schedule as set

·           Report any maintenance issues to line manager

·           Report any complaints in a professional and timely manner

·           Compliance with client and Mitie Health and Safety

·           Report accidents and near miss as per company and client procedures to line manager

·           Maintain and keep up to date Mitie Site pack documentation

·           Staff training and record keeping

Main duties

·           Daily standard monitoring of all of site

·           Check sheet of monthly cleaning tasks to ensure full completion

·           Checking and maintaining all areas to support line manager.

·           Carry out cleaning monthly tasks in line with customers requirements

·           Cleaning duties as job requires

·           Check all stock levels and report to line manager for ordering.

·           Training for staff on areas

·           Training for staff on site specific jobs

·           Refresher training where required or requested by line manager

·            Carry out other reasonable requests from customer and/or line manager

Person Specification

·           Leadership experience preferred although training will be given

·           Industrial Cleaning experience preferred

·           Ability to communicate at all levels

·           Ability to work on own and in team

·           Ability to work to set schedules and on own initiative

·           Flexibility essential in workload and possibly hours if needed

·           Work both pro-actively and re-actively

·           Undertake variety of tasks that are within this role, both internal and external

·           Basic knowledge & understanding of health and safety policies

·           Implementation of H&S policies and procedures

·           Basic IT Skills

·           Needs to represent Mitie values on site by being presentable, uniformed, affable and helpful at all times

·            Willing to go the extra mile

Working within the Mitie values and behaviours

People Mitie is a people business. It's our people, and their drive to do their jobs to the best of their ability that makes us different.

Trustworthy -

We do what we say we will

How we behave…

·           We treat all colleagues with respect

·           We challenge people when they don't do the right thing

·           We welcome advice from anyone that might improve what we do

·           We are open and honest

·           We think safety and always follow rules for safe working

Helpful -

We go out of our way to make a difference

How we behave…

·           We work with each other to achieve the best for clients and for Mitie

·           We share information to help colleagues succeed

·           We build great relationships

·           Our first response to requests will always be positive

·           We look out for each other, never walking by unsafe actions or situations

Inspiring -

We help others to be the best they can be

How we behave…

·           We support and encourage each other to develop

·           We lead by example

·           We set clear expectations

·           We listen to and learn from others

·           We learn from mistakes and incidents to prevent recurrence

Passion Take our people, add their passion, and you get something really special.

Spirited -

We give it everything we've got

How we behave…

·           We do good things for each other, the environment and the community

·           We appreciate diversity and encourage it

·           We demonstrate team spirit

·           We are committed to doing things better and setting new standards in all that we do

·           We take pride in what we do and have fun doing it

·           We celebrate success and say thank you

Fresh thinking We want our people to find inspiration from skill development and career progression, and enjoy respect and recognition for a job well done.

Pioneering -

We do things that excite and amaze

How we behave…

·           We bring new ideas to the way we do things

·           We are willing to try new things

·           We encourage and support innovation

·           We consider things from other peoples' points of view

·           We embrace new thinking and technologies

·           We build health & safety into everything we do

Health and Safety responsibilities

·         Follow Group and company policies and procedures at all times;

·         Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

·         Use all work equipment and personal PPE properly and in accordance with training received;

·         Report any issues or training needs to your  Line manager and /or  via your divisional incident reporting system;