Job Title: Security Receptionist – Marks & Spencer Distribution Centre

📍 Location: Bradford
🕒 Hours: Monday to Friday, 08:00 – 16:30
💼 Contract Type: Full‑time

Job Overview

Fantastic opportunity to join the Mitie and Marks & Spencer family!

We are looking for a professional, approachable, and highly organised Security Receptionist to support site security operations at the Marks & Spencer Distribution Centre in Bradford.

As a Security Receptionist, you will be the first point of contact for colleagues, visitors, contractors. You will play a key role in maintaining site security while delivering a high standard of customer service, supporting access control, visitor management, and administrative security duties in line with site procedures.

Full training will be provided.

Main Duties & Responsibilities

• Act as the first point of contact for all site visitors, contractors, and colleagues
• Manage visitor and contractor sign‑in and sign‑out procedures
• Issue, control, and record passes, keys, and access permissions
• Monitor access control systems and CCTV in accordance with site procedures
• Maintain accurate security records, logs, and documentation
• Communicate professionally with site management, security teams, and visitors
• Support Site Protection Officers and Supervisors with day‑to‑day security administration
• Respond appropriately to alarms, incidents, and security concerns
• Ensure high standards of customer service, professionalism, and confidentiality
• Maintain a tidy, secure, and professional reception area
• Comply with all site‑specific procedures, security instructions, and company policies

Person Specification

✅ Previous experience in a receptionist, front‑of‑house, or security‑based role (desirable)
✅ Excellent communication and customer service skills
✅ Professional appearance with high personal standards
✅ Strong administration and organisational skills
✅ Literate and numerate with good attention to detail
✅ Calm, confident, and polite under pressure
✅ Reliable, punctual, and adaptable
✅ Able to work independently and as part of a wider team
✅ Valid front‑line SIA Licence (or willingness to obtain, if required)
✅ Basic IT skills (email, logging systems, access control systems)

Health & Safety Responsibilities

• Follow all Mitie and Group Health & Safety policies and procedures
• Promote a positive safety culture on site
• Report hazards, incidents, and near misses promptly
• Use equipment and PPE correctly where applicable
• Identify and report any training or equipment needs

Benefits Package

• 20% Marks & Spencer colleague discount
• Competitive salary
• Pension scheme
• Save As You Earn & Share Incentive Plans
• MiDeals employee benefits platform
• Life Assurance
• Childcare Vouchers
• Full training and ongoing development opportunities

If you're a professional and customer‑focused individual looking for a Security Receptionist role within a high‑profile Marks & Spencer Distribution Centre, we'd love to hear from you.

Join the Mitie and M&S partnership today.