Ref:
75941
Location:
Basingstoke
Employment:
Full time
Closing Date:
17 June 2025

Security Officer (75941)

Since 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

Security Officer - Festival Place Shopping Centre , RG21 7LJ

Pay rate: £13.47 PH (Salaried £29,603.14 PA)

Hours: Full time - 42 hours on average per week

Shifts - 4 on 4 off Rolling nights and days shift pattern

Shift times 0700-1900 + 1900-0700 - Paid Breaks

Job Overview:

Mitie is looking for security officers who can deliver unprecedented customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues. Working in a Shopping Centre Environment no 2 days are the same.

About the working location:

Festival Place is a 1.1m sq. ft shopping centre situated in the heart of Basingstoke, just off the M3, housing over 140 big brand stores including Next, Marks & Spencer, Apple, and H&M. It is home to over 20 mouthwatering eateries including BrewDog, Côte Brasserie, Las Iguanas, Ask Italian, Pizza Express, Wagamama, Pret, Five Guys, and Nando's and a 10 screen Vue multiplex cinema. Festival Place provides you with a safe experience whilst visiting. We employ a number of overt security measures, but also operate a number of covert security measures for your protection. More info can be found here: https://www.festivalplace.co.uk/

Main duties:
- To deliver industry leading customer service
- To deter violence, public order or ASB offences
- To conduct patrols of the premises.
- Liaising between CCTV Operators and The Duty Management Team to support the reduction of crime and stock loss for our retailers.
- Liaise with the store management teams and carrying our regular "Buddy" Store visits to assist with Crime prevention advice, identification of offenders and crime reporting.
- Work in collaboration with the Police and key partners where required to foster a great working relationship to reinforce the reduction of crime in the Town Centre
- To wear Body Worn CCTV to bolster up in the reduction of crime and increase colleague and customer safety
- To highlight and address any H&S concerns
- Testing of Live safety systems as required
- Attending Fire Alarm activations and assisting in evacuations in accordance with the Centres emergency plans.
Benefits to working with Mitie include:
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Access to MY FP App which offer local discounts to Festival Place Employees
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Apprenticeship schemes
- Progression and development opportunities
- Free uniform supplied
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
*Please Note*

You must hold a current SIA door supervisors licence and have a full 5-year checkable employment/education history to apply for this role