Relief Security Officer

• Location: Wokingham, Berkshire.
• Pay Rate: £12.60 per hour, a minimum of 8 hours per week.
• Shifts: The shift pattern will be 12 hours on a 4 on 4 off rotation. This includes day/nights weekends and Bank Holidays.
• SIA licence: Security Guarding or Door Supervisor required. CCTV licence desirable – training provided for the right candidate
• Driving licence & own vehicle desirable but not essential

Why Join Mitie?

• Flexible Working: Embrace a role where no two days are the same.
• Ongoing Development: Access continuous training and career progression opportunities.
• Supportive Culture: Be part of a team that values and recognizes your contributions.

Job Overview

• As a Relief Security Officer, you'll play a vital role in safeguarding people, property, and assets.
• We are looking for experienced, driven, enthusiastic Security professionals with the desire to learn.
• This role would suit an applicant with a desire to progress in the ever-evolving security industry by gaining exposure & experience at an established contract.
• To protect our client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key Performance Indicators / Service Level Agreement for the client through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be always worn whilst carrying out your duties. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training & Development

• Complete all mandatory and competency-based training.
• Embrace additional training opportunities for self-improvement.
• Maintain up-to-date job knowledge using available technology and resources.
• Renew SIA licence 16 weeks before expiration.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What We Are Looking For

We're after high-calibre Security professionals with:

• Experience: Previous Security Experience is essential.
• Licenses: A valid SIA licence in Security Guarding or Door Supervision is required; SC clearance is desirable.
• Checks: A 5 Year checkable history in the UK is essential
• Skills: High attention to detail, excellent communication, and a proactive approach.
• Character: Calm under pressure, reliable, and able to act decisively using sound judgement.
• Flexibility to work day/night/weekend shifts on a rotating 4 on, 4 off pattern.
• Confidence using IT systems, phones, and email and client's internal systems.
• Be able to work on own initiative.
• Ability to go above and beyond to support the client.
• Excellent communication skills are required both written and verbal.
• Flexible and reliable with a proactive approach to work.
• Must be physically fit to carry out screening and site patrol duties.