Contract: Permanent
Type: Full Time
Hours: 37.5
Pay/Salary: £13.25 per hour
Location: HMRC Regional Centre, 1 Sibbald Walk, Edinburgh, Edinburgh, Scotland, EH8 8FT

We are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.  

You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout. You will also be required to handle any phone calls and emails in a prompt, professional manner and completing any required administrative tasks as assigned.

As a  Receptionist, you will be in charge of managing documentation and ensuring it is stored in the appropriate location or system. Some additional, managing queries and messages from visitors, issuing visitor and staff passes, assisting with emergency evacuations,  and more. 

We are looking for someone with a friendly and approachable manner and can always remain professional, displaying sound communication and interpersonal skills. The ideal candidate needs to be IT literate with the ability to prioritise your own workload and work efficiently to agreed deadlines.  

The role involves , maintaining attendance registers, ensuring smooth daily operations. Responsibilities include checking and issuing visitor and contractor passes, booking meeting rooms, and logging help-desk requests with appropriate follow‑up actions. The position also requires acting as an Incident Marshal and raising any health and safety issues as needed. Additional duties include arranging catering, delivering hospitality services, . The role supports the setup of the Business Events Center for meetings and events, manages shared mailboxes and availability trackers, and uses CAFM systems such as Maximo.