Main Purpose of Role

To coordinate the inspection, maintenance and remedial activities across the Private (Customer) Networks High Voltage business, working closely with the O&M Manager to ensure contractual obligations are met.

Key Duties and Responsibilities

·        Coordinate the pricing and renewal of routine inspection and maintenance activities, including quotation, receipt of purchase order, scheduling, delivery and invoice/completion.

·        Coordinate and schedule work activities including routine inspections and intrusive maintenance.

·        Coordinate the delivery of small/non-complex remedial work activities.

·        Support the Engineering and Project Management teams in the delivery of complex remedial, asset replacement and project activities.

·        Compile job packs in accordance with company procedure.

·        Liaise with suppliers and where required the Engineer / Project Manager to ensure that the required resources, tools/equipment and materials are available for work activities.

·        Coordinate sub-contract activities across all work programmes, ensuring quotations and purchase orders are in place.  

·        Complete and distribute regular reports to Senior Management in accordance with agreed criteria.

·        Support the admin team by contributing to handling telephone calls, booking accommodation, communicating with customers, scheduling work.

·        Support the business development activities by contributing to the compilation of quotations, including issue and subsequent customer liaison.

·        Carry out any other reasonable duties as required by the business.

Job Context/ Key Challenges

Team role providing programme coordination to the Private (Customer) Network Business, working in a fast-paced field service/contracting environment, a key member of the administration team.

Dimensions:

The job holder is employed to provide programme coordination to routine inspections, intrusive maintenance, non-complex remedials and support to complex remedial, project and administrative tasks.

Qualifications and Experience

·        3 years' experience in a work scheduling/coordination role

·        5 GCSE's Grades A-C or equivalent, including Maths and English

·        Administrative experience, ideally within maintenance, project or facilities management environment

·        Proficiency in creating, reviewing, and maintaining technical documents

·        Excellent IT skills with proficiency in Microsoft Office essential, ideally with exposure to field service management software

Personal qualities:

·        Attention to detail, adaptable and flexible

·        Hardworking and organised

·        Ability to work well with others in a team environment

·        Confident in communicating at a variety of levels