Company name:

Mitie Defence – Armada PFI

Job Title:

PFI Exit Manager

Reporting to (position)

Armada Account Director

Our values and behaviours

Delivering the exceptional, every day

•       Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

•       Our promise to our people: a place to work where you can thrive and be your best every day.

•       Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

•       Our culture – our core values and how we behave:

o   We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

o   We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

o   We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

o   Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

o   Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Job objectives and responsibilities

As PFI Exit Manager, you will lead the planning, coordination, and execution of the exit strategy for the Armada PFI contract. This is a high-profile role requiring a blend of commercial, technical, and stakeholder management expertise. You will ensure that MITIE meets all contractual obligations while supporting the Ministry of Defence (MOD) and associated stakeholders in preparing for post-PFI service delivery.

You will work closely with the MITIE Account Director, Defence Infrastructure Organisation (DIO), the Special Purpose Vehicle (SPV), and internal Mitie teams to deliver a seamless transition that protects operational continuity, asset integrity, and long-term value for the Royal Navy.

Main duties

Key Responsibilities

Strategic Planning & Governance

·  Develop and implement a comprehensive PFI exit strategy for the Armada contract, aligned with MOD and Cabinet Office guidance.

·  Lead cross-functional working groups across legal, commercial, technical, and operational domains.

·  Define and manage key milestones, deliverables, and dependencies across the exit lifecycle.

Contractual & Commercial Oversight

·   Interpret and manage the PFI contract's handback provisions, lifecycle obligations, and performance standards.

·   Work with legal and commercial teams to assess risks, liabilities, and opportunities for negotiation or early resolution.

·   Ensure all contractual obligations are met and documented to protect Mitie's commercial position and reputation.

Asset & Service Transition

·  Oversee technical due diligence, including asset condition surveys, lifecycle compliance reviews, and handback readiness assessments.

·  Coordinate with FM operations and MOD stakeholders to ensure continuity of services and readiness for post-PFI delivery models.

·  Develop and manage detailed transition and mobilisation plans, including contingency planning.

Stakeholder Engagement

·  Act as the primary point of contact for the MOD, SPV, and internal Mitie stakeholders on all matters related to PFI expiry.

·  Provide regular reporting and briefings to senior leadership, client boards, and governance forums.

·  Represent Mitie in negotiations, audits, and strategic planning discussions.

Risk & Performance Management

·  Maintain a comprehensive risk register and mitigation plan for the Armada PFI exit.

·  Monitor progress against KPIs, timelines, and budget, ensuring proactive issue resolution.

·  Capture and share lessons learned to inform future PFI transitions across Mitie's defence and public sector portfolio.

Person Specification

Essential:

·  Proven experience managing PFI contracts, ideally including expiry or transition phases.

·  Must either hold or be eligible to obtain UK Security Check (SC) clearance

·  Strong understanding of public-private partnership models, contract law, and lifecycle obligations.

·  Demonstrable project/programme management experience in complex, secure, or defence-related  environments.

·  Excellent communication, negotiation, and stakeholder engagement skills.

·  Ability to interpret legal, technical, and financial documentation with confidence.

·  Experience in defence estates, MOD contracts, or secure government environments.

·  Full UK driving licence

Desirable:

·  Familiarity with Cabinet Office and IPA guidance on PFI expiry.

·  Professional qualifications (e.g. PRINCE2, RICS, IWFM, CIPS, legal or commercial background).

·  Experience working with or within SPVs or FM providers.

·  Excellent communication skills and the ability to interact with all levels within the company and customer focused.

·  Ability to work under pressure and meet deadlines.

· An intermediate knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology

· Has developed excellent written, verbal communication and negotiation skills to support them in their role.

· Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.

· Understands the organisations goals & objectives and can bring these to life in theirs/their team's daily activities.

· Works well under pressure to meet the challenging deadlines for both operational and people aspects of their roles

· Demonstrates forward thinking/planning, with a positive 'can do' attitude and can flex their style to meet the needs of the business. 

· Can effectively plan and manage own workloads, however, understands when to ask for support when needed.

· Strong financial acumen with the ability to manage costs and ensure budgets are met 

· Represents Mitie and the client always in a professional, courteous and confident manner 

· A team player with the ability to lead by example through operational excellence, strong interpersonal skills and the ability to interact at all levels.

Health and Safety responsibilities

· Follow Group and company policies and procedures at all times;

· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

· Use all work equipment and personal PPE properly and in accordance with training received;

· Report any issues or training needs to your  Line manager and /or  via your divisional incident reporting system;

 Information Security

· Ensure compliance with Mitie's information security procedures in all activities;

· Proactively identify and report security risks to your manager;

· Report actual and suspected security incidents;

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right