Employee Relations (ER) Advisor 

Location: Hybrid – 1–2 days per week in our Birmingham office 
Contract Type: Permanent | Full-time 

At Mitie, we're on a mission to make our company a truly great place to work. As we continue to grow, we're looking for passionate and knowledgeable Employee Relations Advisors to join our expert team. If you're a confident communicator, a trusted advisor, and a champion of fair and effective people practices, this is your opportunity to make a real impact. 

What You'll Be Doing 

• Manage a diverse caseload of complex ER matters, providing expert advice aligned with employment law and best practice. 

• Coach and support managers to handle ER issues confidently, fairly, and consistently. 

• Collaborate with HR colleagues, senior stakeholders, legal teams, and Occupational Health provider. 

• Contribute to the review and improvement of ER policies and processes to enhance employee experience and operational efficiency. 

• Use our advanced case management system to deliver a consistent, high-quality remote service. 

• Support a wide range of contracts across both public and private sectors, offering variety and challenge. 

What You'll Bring 

• Strong knowledge of UK employment law and employee relations best practices. 

• Proven experience managing a high-volume ER caseload in a fast-paced environment. 

• A people-first mindset with a commitment to confidentiality, fairness, and respect. 

• A curious, solutions-focused approach to problem-solving and continuous improvement. 

• CIPD Level 3 or 5 qualification (or working towards) is desirable. 

Why Mitie? 

Join Mitie to work in a collaborative, innovative team with flexible hybrid working, CIPD study support, and a people-first culture where you can make a real impact.