Ref:
75968
Location:
Bristol
Employment:
Full time

Contract Support Supervisor (75968)

Since 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

Job Overview

Main Job Objectives:

The role will be responsible for working as part of the team and assisting the Senior Account Manager and Account Director in supporting the waste management process. Engaging and working collaboratively with site-based facilities teams to ensure all paperwork is completed and filed according to legislative and client requirements across all sites under out control

Strategic responsibilities

· Working in partnership with the Contract Manager and Account Director to deliver against the key objectives for the contract

· To work with the Senior Account Manager to provide waste data analysis and providing detailed feedback to the client.

Main Duties

Administrative support for JLL & managing Agent Team
Elogbooks – PPMs / Monthly Meetings / update CVFs
QBR data gathering from Elogbooks
Monitoring elogbooks regularly to achieve SLA's.
Ad hoc quotations and reactive mobilisation for the large projects.
Invoicing chasing and AI recovery support.
Review contract downloads with HD and AMs. System corrections
MA transition log / NCAF data gathering

What we are looking for

Keen individual that can support the account managment team and use microsoft word and excel packages
· To support with monitoring the Elogbooks system and updating in a timely manner.

· Maintain and continually review all processes and systems currently in place in regards to administration