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- Ref:77505
- Posaddress2Wythenshawe
- Location:Manchester
- Employment:Full time
Contact Coordinator (77505)
Since 1987, Mitie’s 76,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.
Job Overview
- To ensure effective processing and accurate inputting of all operational paperwork for financial and compliance requirements using the business systems through the main administration processes.
- Manage and audit all Sub Contractors paperwork for financial and compliance requirements.
- The raising of all sub-contractor purchase orders and management of Goods Receiving Process for Planned Maintenance Works
Main Duties
- To assist in carrying out all Administration Processes relating to the account
- Accurately file electronically as per business policy and procedures
- Ensuring operational paperwork is to corporate standards
- Raise Purchase Order Requests and uplifts through the SAP / Maximo finance system and carry out the goods receipting process of orders raised for Planned Maintenance works
- Check Engineer and Contractor Work Record Sheets where queries are reported
- Ensuring all compliance certification is correctly completed and processed to the appropriate method of recording the certificate
- The timely completion of all uploading of paperwork as required by the business
- Send regular chasers to ensure timely completion of customer works
- Replying to non-technical queries from the customer.
- Maintenance of the quotation tracker, in order to ensure quotation turn around is kept to a acceptable level.
- Use of customer portal to report when jobs have been completed and uploading of the necessary documentation to the customers system to support billing. (Where applicable)
- Reporting requirements form the company CAFM system for the monthly reporting suite for presenting to the client in relation to performance
- In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Account Manage
What we are looking for
- Administration experience essential.
- Relevant experience of financial systems together with Microsoft packages
- Excellent data entry skills
- Ability to work on own initiative to a high level of accuracy and to meet deadlines
- Ability to generate, develop and present ideas and suggestions for improvements in order to achieve more effective working practises
- Attention to Detail
- Financial Awareness
- Must have a flexible approach to working
- A knowledge of the hard services and facilities management sectors is desirable
- Ability to manage own time and prioritise workload
- Relationship building skills – in particular to be a self-starter willing to take the initiative when necessary and excellent ability to work well within a team structure, and support and guide team members as required
- Customer Care - Capable of delivering results and meeting customer expectations
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Location
Mitie TSOC - Manchester - Wythenshawe - Atlas Business Park - Pacific House
Mitie TSOC, Pacific House, Simonsway, Atlas Business Park, Wythenshawe , Manchester, Greater Manchester, England, M22 5PR
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