Company name:

Mitie Communities

Job Title:

Assistant Lifecycle Manager

Reporting to:

Lifecycle Manager

Our values and behaviours

Delivering the exceptional, every day

•       Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

•       Our promise to our people: a place to work where you can thrive and be your best every day.

•       Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

•       Our culture – our core values and how we behave:

o   We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

o   We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

o   We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

o   Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

o   Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Job objectives and responsibilities

Mitie is a UK-based FM (“Facilities Management”) and technical services company with annual revenues of circa £3.4bn. Mitie are one of the UK's 250 largest public companies and the UK market leader in outsourcing and FM. Mitie Technical Services is one of the major business divisions within Mitie alongside Business Services and Central Government & Defence which provide Hard and Soft FM services to Public Sector clients in Healthcare, Education (schools and universities), Local Authorities and Councils and Emergency Services. Our contracts include both commercial output-specified contracts and Private Finance Initiative contracts.

Position Overview

The role of Assistant Lifecycle Manager is essential within the Technical Services Projects team and will facilitate and support the creation of Lifecycle plans, support the delivery of condition surveys, ensure the delivery of rigorous asset-related cost planning, and enhance contractual compliance across the both the Healthcare and Education and Local Government Business Units.

The role of Assistant Lifecycle Manager will report into the Lifecycle Manager and will work collaboratively with a range of internal and external stakeholders such as the Projects team, FM Operational teams, central support teams and Project Co. / SPV representatives.

Main duties

Responsibilities

·       Work with the Lifecycle Manager and Mitie FM Teams to ensure contractual compliance in respect of Lifecycle and asset management obligations.

·       Assist the Lifecycle Manager with both internal and external data collection.

·       Continuously monitor and ensure Lifecycle spend is appropriate to the needs of the individual contract and does not adversely affect Mitie or its clients.

·       Support the delivery and analysis of condition surveys.

·       Creation and management of Lifecycle submissions.

·       Provide strategic Lifecycle support to Healthcare and LG&E contracts.

·       Ensure Lifecycle related activities comply with applicable Good Industry Practice.

·       Deliver effective communications with a range of internal and external stakeholders.

·       Develop and enhance relationships with Mitie FM Teams and Client Representatives across the Business Unit.

Finance / Surplus Assistant Lifecycle Manager

·       Maintain working relationships with the Internal and External Teams to develop the finance and fund sufficiency management

·       Liaise with External Stakeholders to obtain financial information

·       Liaise with wider Lifecycle Team, Finance and Operational Leads

·       Manage Internal reporting documents, update status reports and trackers

Knowledge, skills & experience

·       Comfortable with both commercial and process related activities (essential)

·       A proven ability to work collaboratively as part of a team as well as on their own (essential)

·       Comfortable in reporting within a complex, commercial and multi-faceted organisation (essential)

·       Experience in Lifecycle / cost planning and reviewing contractual obligations within PFI contracts (desired)

·       Experience in the Facilities Management & PFI sector (desired)

·       An understanding and experience of the Healthcare sector (desired)

·       Proficient in Microsoft applications

Person Specification

·       Formal qualification in Commercial Management / Quantity Surveying / other related discipline and / or experience of working within the PFI sector.

·       A confident and capable approach in respect of internal and external stakeholder engagement across a variety of levels.

·       An enthusiastic and pragmatic approach to all tasks.

·       An ability to work proactively, under pressure, and collaboratively.

·       A desire and ability to succeed through and with the wider team.

Health and Safety responsibilities

·       Follow Mitie Group and company policies and procedures at all times.

·       Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service. delivery or risk to health and safety or the environment.

·       Use all work equipment and personal PPE properly and in accordance with training received.

·       Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.

 Information Security

·       Ensure compliance with Mitie's information security procedures in all activities.

·       Proactively identify and report security risks to your manager.

·       Report actual and suspected security incidents.

Note

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

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