Job Overview

• Hands on delivery of the day-to-day operations of a small fully serviced site, working alongside 2 workplace

  concierge to deliver FM scope: planned & reactive maintenance, visitor management, assisting colleagues with

  office support, outgoing & incoming mail, ensuring tea points are stocked and managed, locker allocation and

  management

  · Proactively demonstrate and work to the Company's vision of being ‘The Exceptional, Every Day'

  · Build a strong working relationship with both internal and external customers, including sub-contractors to

  ensure that all services are delivered in a professional, timely and cost effective manner and seek ways to

  continuously improve and exceed expectations

  · Lead by example with regards to health and safety, environmental and quality requirements ensuring

  compliance with statutory, legislative and contractual requirements and ensuring that all work activities are

  conducted in a safe manner

  · Drive the development of a professional and effective operational team; lead by example to strive for delivery

  of the OGSP

  · Compile accurate management information/reporting as required and submit in a timely manner to

  appropriate stakeholders

  · Attend and actively participate in internal and external meetings and/or training courses as required

  · Perform ad hoc duties in line with capabilities to support corporate and client objectives

  · Be able to identify, capitalise and deliver on growth opportunities

Main Duties

• Ensure compliance to technical statutory, mandatory & routine maintenance

  · Establish and maintain appropriate subcontract arrangements using MITIE's subcontract documentation and

  ensure regular performance reviews are undertaken.

  · Liaise with the Account Director on procurement, variations, and contract changes within the allocated

  Contract(s) to maximise value for money.

  · Ensure compliance of all Health & Safety Legislation and procedures and assist and support audit processes.

  · Conduct Team Meetings to agreed frequencies and attend all contractual meetings .

  · Produce monthly and ad hoc reports, collating and validating data and documentation. To include but not limited to FM Services

What we are looking for

• Experience in the FM environment, with a view to development into an FM in the future

  · Must have the nature to represent Mitie with professionalism, integrity and honesty at all times

  · Must hold a suitable Health and Safety certificate (IOSH Managing Safely or similar)

  · The candidate must possess exceptional customer service and communication skills and highly literate and

  numerate

  · While specific technical qualifications are not essential, the candidate must be able to demonstrate a proven

  track record sset management, planned and reactive maintenance

  · The candidate must be highly computer literate and experienced in using Microsoft applications

  · The candidate must have a strong sense of achievement; able to drive initiatives and projects forward,

  expecting good standards of work and able to overcome barriers/ solve problems

  · The candidate must be organised, good at time management and prioritisation of work and be reliable,

  punctual and responsible