Job Overview
We are seeking a dynamic and strategic Area Manager  to join our team and drive compliance and performance across their area of responsibility.  The successful candidate will be responsible for Leading, managing and mentoring teams across Scotland from the East coast of Fife down to the borders and across to Ayrshire. The ability to lead and ensure a consistent approach to service delivery is essential within the role, being able to use all of their tools in order to make decisions quickly and communicate these to multiple stakeholders effectively is essential. The role is very diverse and will give the right candidate a fast paced and interesting role to shape and make their own. The role also manages small projects via the core service team and a strong commercial acumen with proven experience in Facility's Management will be essential to influence and communicate effectively.

Day to Day Responsibility's

• Full responsibility for the delivery and management of sufficient resources, ensuring a secure and safe environment for the customer to operate within.
• Manage all Mitie and Supplier services operating on across the customers locations to ensure they meet the SLA's and financial agreements
• Responsible for direct reports and development of training required for the service delivery teams to ensure the resource is suitably qualified experienced personnel.
• The position will be pivotal to the successful delivery and as such will have extensive interaction with the customer and End Users.
• To be responsible for the day to day contact, and the key customer decision maker for local arrangements and therefore, must be able to think and deliver at a strategic, operational level.
• The successful delivery of this role will be achieved through the development of a collaborative working relationship with the customers senior stakeholder and Mitie management. Strong relationships with key stakeholders which must be built on trust and mutual respect, to develop a partnership to shape the customers future strategy.
• Ensure the management of the assurance activities for the area are executed on time.
• Manage and prioritise the corrective actions for the area ensuring all corrective actions are cleared within 30 days.
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• The execution of the responsibilities, of the role, paying due regard to the lawful and ethical standards involved, ensuring compliance with all relevant legislation.
• Directing the site based Establishment Managers responsible for employees on a weekly basis in order to ensure that the customer satisfaction of the end users is in line with expectation.
• Delivery of the TWC projects across the area ensuring spend profiles for Mitie are met and DIO budgets exceeded
• Achieve commercial objectives for both Mitie and the customer with profit and loss accountability.

The ideal candidate would have;

• Demonstrable skills and knowledge in a regulated field
  · A solid understanding of health and safety in the workplace. 
  · Previous experience in managerial role with 3 years experience.
  · Previous experience in managing P&L and costing services.
  · A pro-active management style, and ability to demonstrate high level of people skills
  · High standard of numeracy and literacy skills
  · Previous experience of working within the MOD contracts and a good understanding of the specifications and standards implemented within the MOD contracts.
  · Proven experience in problem solving and issue resolution on large accounts
  · Positive communication – internal / external.