Location: London Fire Brigade HQ (LFB HQ) 169 Union Street, London, SE1 0LL

Salary: £14,078.80 (£9 per hour)

Hours: 30 hours per week (Mon–Fri, 08:00–15:00, 1 hour unpaid break)

Working Pattern: Hybrid; 2 days in office, 1-2 days working from home, 1 days dedicated study time

Ready to turn your potential into something extraordinary?

At Mitie, we're the UK's leading facilities management and professional services company. Every day, we deliver critical services that power businesses, communities and public services across the nation.

Joining Mitie means becoming part of a team that values collaboration, innovation and the passion to make a difference. Our apprenticeships are designed to help you kick-start your career with purpose, real responsibility and the support you need to grow.

Whether you're starting your first job or looking for a new career direction, our apprenticeships combine learning, earning and real-world experience. You'll gain a nationally recognised qualification, hands-on industry experience and the opportunity to develop skills that will support your long-term career.

We're proud to be one of the UK's Top 100 Apprentice Employers, creating inclusive environments where everyone has the opportunity to succeed and thrive.

What You'll Be Doing

This apprenticeship offers a fantastic opportunity to work with Mitie on the London Fire Brigade contract, supporting the largest fire and rescue service in Europe.

You'll play an important role behind the scenes, helping to support the smooth running of facilities operations across the London Fire Brigade estate. From assisting with maintenance programmes to supporting reporting and administration, you'll gain valuable experience that forms the foundation of a career in facilities management, property services or business administration.

As a Business / Facilities Administrator Apprentice, you'll support the team in keeping operations running efficiently and safely across the estate. Your responsibilities may include:

• Supporting the delivery of planned and reactive maintenance programmes, including services such as cleaning, grounds maintenance, pest control and sanitary services.

• Raising purchase orders for uniform, stock, consumables and other materials, and tracking deliveries.

• Assisting with monitoring service performance and liaising with internal teams where required.

• Supporting the management team in compiling the monthly client report for presentation to the London Fire Brigade.

• Maintaining and updating spreadsheets, records and operational logs accurately.

• Providing day-to-day administrative support to help the team operate effectively.

• Supporting compliance with Health, Safety, Environmental and Quality (HSEQ) standards.

• Contributing ideas that could help improve processes and streamline tasks.

Your Apprenticeship

As part of the role, you'll complete a Level 3 Business Administration Apprenticeship, which typically lasts around 18 months.

You'll be supported by both Mitie and our training provider throughout your learning journey, including:

• One-to-one support and coaching

• E-learning and structured study modules

• Dedicated study time during your working week

• Guidance from experienced colleagues and mentors

Our dedicated Apprenticeship Team will support you every step of the way, helping you develop skills, confidence and career opportunities within Mitie.

What You'll Gain

• Real-world experience in facilities management within a major public sector organisation

• Development of professional administration, reporting and operational support skills

• A recognised Level 3 qualification while earning a salary

• Hybrid working and structured study time

• A strong foundation for future careers in Facilities Management, Property Services or Business Administration

Could You Be Our Next Apprentice?

We're looking for enthusiastic individuals who are curious, motivated and ready to learn.

To succeed in this role, you'll need:

• A genuine interest in administration, facilities management or operational support

• Strong organisational and communication skills

• A willingness to learn and develop new skills

• Commitment to completing your apprenticeship programme

Qualifications

• GCSEs in Maths and English (Grades 4–9 or equivalent) or Scottish National 5 certificates (Grade A–C) are desirable but not essential.

• If you do not already hold these qualifications, support may be provided through your apprenticeship programme where required.

• Certificates will be requested at the interview stage if you already hold them.

No prior experience is required. If you bring the enthusiasm and commitment to learn, we'll give you the support and opportunities to succeed.