At Mitie what we do is simple. We work to deliver the exceptional, every day, together. Since 1987, our 68,000 colleagues serve companies and communities across the United Kingdom and the world. We have clients in a range of different sectors from retail to hospitals, schools, and critical government sites. Our work makes a positive difference to millions of people, every day, and we are very proud of this.
Facilities Management goes beyond the day-to-day of building management. Our people assisted by our technology, data and science is how we go the extra mile. We call our approach to delivering exceptional facilities management ‘The Science of Service'.
We’re committed to decarbonisation with our Plan Zero agenda. Our Equality, Diversity and Inclusion networks are making Mitie a more inclusive place for all. And, our Mitie Foundation breaks down barriers for people in society to work, with our Ready to Work and Giving Back programmes.
As a business, we win several awards and accolades, for the outstanding work we do. But we know that the only way we can be exceptional every day is through each one of our people. And that’s because together, we are Mitie.
“Integrity and trust are at the heart of all we do. Our employees are the face of the company. We treat others as we would like to be treated. Our people are proud to work for Mitie.”
Established in 2013, the Foundation is a registered charity focussed on providing varied life opportunities for disadvantaged groups. We are passionate about breaking down barriers and helping a diverse range of participants who may have been overlooked, but are nonetheless enthusiastic and capable, into sustainable, fulfilling employment.
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customers
years experience in FM
different nationalities
assets looked after for our customers
Find out more about our leadership team here at Mitie.
Chief Executive Officer
Managing Director, Mitie Projects
Chief Legal Officer
Managing Director, Technical Services
Group Operations Director
Chief People Officer
Chief Technology and Information Officer
Chief Financial Officer
Managing Director, Business Services
Managing Director, Communities
Considering a career at Mitie? Here are just some of the things we have brought in over the last 5 years to support our people and make this a great place to work.
All Mitie employees given access to free flu vaccinations for the winter season.
Mitie recognised as a Top 100 Apprenticeship Employer.
Over 1000 apprentices have now joined our apprenticeship programme.
Occupational Health and Wellbeing lead appointed to improve the focus on health and wellbeing within Mitie and develop the strategic approach to ensure that working at Mitie as a positive impact on employees’ health and wellbeing.
Equality, Diversity and Inclusion lead appointed at Mitie to lead our ED&I strategy and to work with our diversity networks to encourage mobility and strengthen relationships between colleagues.
Launched a new performance management approach, a simplified process which helps our people focus on what really matters.
Launched our Learning hub, a comprehensive library of learning resources on a range of topics including job-related subjects, Mitie values, health and safety, cyber security, managing and leading others, health and wellbeing, personal development, and much more, to give every employee the opportunity to grow and learn.
Launched our mentoring hub, a one stop shop for mentoring learning resources to allow our people to set up and take part in effective mentoring relationships – either as the mentee, mentor or as mentoring groups.
Launched a life assurance programme to give our colleagues loved one’s peace of mind and financial security. All permanent and fixed term colleagues can sign up, setting out who their beneficiaries should be. The Life Assurance policy consists of a lump sum of at least 1 x the colleague’s basic pay, with a minimum lump sum of £10,000.
New Employee Assistance Programme introduced for all employees, and adults within the same household. The service provides 24/7 emotional support, advice and guidance on a wide range of topics that impact an employees mental health. They also provide face to face counselling and other talking therapies for employees.
Launched an ED&I learning programme for all Mitie employees and create a roadmap of continuous learning activities.
New virtual GP service launched for all permanent and fixed term employees to ensure employees have free access to GOP services. The service is easy to access and available to all members of each colleague’s household. Benefits include unlimited GP consultations, expert advice from wherever the user is in the world and appointments can be booked online.
New Occupational Health provision was launched, providing support and guidance for managers and employees with any health issues at work. They also provide physiotherapy and psychological support for employees when appropriate.
Launched a new agile working policy. Colleagues who qualify now have the opportunity to agree where their work is best delivered with their line manager. Depending on their work schedule, employees may choose to work from home or an office hub on any given day.
All frontline heroes who throughout the COVID-19 crisis since 1 March 2020 in non-management roles awarded an additional day of holiday, to say thank you but also an opportunity for recipients to take some additional time out to rest and recuperate.
During the COVID pandemic, Mitie helped deliver a wide range of services, including running Covid-19 testing sites, cleaning offices and major transport services, and providing security for new quarantine hotels. We continued to work with Government departments such as the National Health Service, Department for Work and Pensions, the Ministry of Defence, and education providers.
Mitie is granted Recognised Service Provider status by the Living Wage Foundation, acknowledging our work as a company to end low pay and ensuring that our clients offer to pay our employees the Real Living Wage of £10.75 in London and £9.30 across the UK.
Mitie began offering apprenticeships to help people enter the job market, offering a combination of work and study, with a mix of on the job and off the job training, to achieve a formal qualification.
Launched an employee payroll-based loan scheme in partnership with financial wellbeing firm, Salary Finance, meaning our employees with more than 12 months’ service can get loans at affordable rates.